How do I accept or decline a sponsorship request?

Open Sponsored slots in the sidebar, find the request under Requests and choose Accept or Decline. You have 72 hours. Accepting charges the brand and puts their product live on your setup straight away. Declining, or not answering in time, releases the brand's card hold and nothing is charged.

How to respond to a request

1. When a brand sends a request, you get a notification and an email.
2. Open Sponsored slots in the sidebar. New requests are under Requests (and counted in Waiting for you).
3. Open the request to read the brand's brief: the product, its link, description, photos and their message.
4. To take it, click Accept, then Accept and go live. You'll see "Accepted. It's live now."
5. To turn it down, click Decline, add a Reason for the brand if you like, then Decline. You'll see "Declined. The brand wasn't charged."

What happens when I accept?

• The brand's card is charged the full amount (your price plus their 10% service fee).
• The product goes live on your setup straight away, with a Sponsored label, for the length the brand chose.
• The campaign moves to Live. Keep the product on your setup until it ends.
• You're paid 48 hours after it ends. The amount you'll get is shown on the campaign.

What if I don't answer?

After 72 hours the request expires. The brand's card hold is released and nothing is charged.

FAQ

Can I change my mind after accepting?

You can remove the product with Remove product, but the brand gets a full refund and you won't be paid for that campaign. Removing often can lead to your sponsorships being paused. See cancellations and disputes.

Can I talk to the brand before deciding?

There's no chat yet. The request shows the brand's name, contact name, email and message. If you decline, your reason is shared with them.

What if the brand's card fails when I accept?

Then nothing goes live and nothing is charged. The request closes with "The card couldn't be charged when the creator accepted".

Related

• Selling sponsored slots on your setup
• When do I get paid for a sponsorship?
• Cancellations, refunds and disputes